01
Organize tasks & procedures
Create administrative task lists and front-desk workflows, so staff know who handles each task and how it should be completed.
Administrative support for med-spa owners
An organized business.
A clearer day.
More room to grow.
We help organize the non-clinical side of your med spa: front-desk workflows, administrative coverage, business tasks, vendors, and reporting.
A calmer front desk starts here.Organize · Coordinate · Improve
ORGANIZE → COORDINATE → TRACK → REPORT → IMPROVE
A simple, practical approach
Keep business tasks
moving forward.
A front-desk shift needs coverage? A vendor has not replied? An invoice needs review? We help organize those administrative details, assign next steps, and give you a clear view of what is finished and what still needs attention.
A T Member — pronounced ‘A Team Member.’ The name reflects exactly how we work. We become an extension of your team, helping manage the business side so you can focus on your clients and clinical services.
More than a vendor. Part of your team.
Our services
Practical help with
day-to-day operations.
Non-clinical administrative management built around your med spa’s needs.
02
Coordinate staff coverage
Help organize front-desk and administrative coverage, shift handoffs, and responsibilities. Clinical staffing supervision stays with your clinical leadership.
03
Track unfinished work
Maintain a business task tracker with owners, deadlines, and status. Follow up on unresolved administrative items.
04
Coordinate vendors
Track vendor requests, appointments, quotes, and outstanding work. Bring approvals and decisions to the owner.
05
Organize expenses & reports
Collect administrative expense information and prepare clear summaries for owner review and the clinic’s accountant.
06
Create SOPs & support expansion
Document repeatable procedures, hold operating check-ins, and help coordinate non-clinical tasks for a new location or expansion project.
How it works
A clear process.
At every step.
Explore each step to see what it means for your med spa.
Give each task a clear place.
Create front-desk procedures, standard operating procedures (SOPs), and administrative task lists with clear responsibilities.
Illustrative med-spa example
Your Manhattan front desk has different handoff habits. We document one process for messages, open tasks, and the next shift.
Where we fit
A clear plan for
the business details.
- Front-desk workflows and SOPs
- Administrative staff coverage coordination
- Business task and vendor tracking
- Administrative expense summaries
- Operating check-ins and expansion coordination
Before we work together
Clear answers.
Clear expectations.
What does MSO mean?
MSO means management services organization. ATMember provides agreed non-clinical administrative and business support for med-spa owners.
Do you supervise clinical care?
No. We do not provide medical advice, determine treatments, supervise clinical care, or make clinical decisions. Those responsibilities remain with the licensed clinical team and clinical leadership.
Will you coordinate front-desk coverage?
Yes, within the agreed scope. We help coordinate administrative coverage and shift handoffs. The owner retains staffing approvals, and clinical supervision remains with clinical leadership.
How do we get started?
We review your administrative process, identify the tasks that need support, and agree on responsibilities, access, coverage, check-ins, and a written scope.
What does it cost?
The fee depends on the agreed administrative workload, coverage, and project scope. Software, staffing, vendor costs, and any expansion work are clarified before work begins.
Start with a conversation
Let’s put your business
tasks in order.
Tell us what keeps landing back on your desk. We’ll discuss where administrative support can help.
[email protected]